Installing your Intermediate CA Certificate or CA Bundle

KnowledgeBase

Note

The below mentioned process can be performed only after you have enabled SSL (Dedicated IP) support for your website. 1

Login to your Control Panel, Search for the domain name for which you have purchased this cPanel Linux Hosting Order and go to the Order Information view. 2
Click the Manage Web Hosting link.
Click the SSL/TLS Manager button under Security.
Click the Setup a SSL certificate to work with your site. link under Activate SSL on Your Web Site (HTTPS).
Select the Domain for which you have a digital certificate.
If you have already installed your digital certificate, mention the Intermediate CA Certificate or CA Bundle within the Ca Bundle (CABUNDLE) textbox. Alternatively, you may paste your digital certificate along with your Intermediate CA Certificate or CA Bundle in their respective text boxes.

Note
If you have purchased a Digital Certificate through Trillium Internet, then you need to install the thawte Cross Root CA and Intermediate CA together as a CA Bundle. 3

Login to your Control Panel, Search for the domain name for which you have purchased this Plesk Windows Hosting Order and go to the Order Information view. 4
Click the Manage Web Hosting link.
In your Plesk Panel, click on SSL Certificates under the Additional Tools section.
Click the Add SSL Certificate link under Tools.
If you have already installed your digital certificate, browse to upload your CA Certificate and click Send File. Alternatively, you may paste your CA Certificate along with the Private key (CSR) and Certificate in their respective text boxes and click Send Text. 5
Note
If you have purchased a Digital Certificate through Trillium Internet, then you need to install the thawte Cross Root CA and Intermediate CA together as a CA Bundle. 6

Login to your Control Panel, Search for the domain name for which you have purchased this Linux Web Hosting Order and go to the Order Information view. 7
Click the Manage Web Hosting link.
In the Menu, point to Manage Website -> SSL Manager -> Add
Here you need to paste the Intermediate CA Certificate within the textbox titled as Bundle (Optional).
Click the Add button to submit the same.
Note
- If you have already added a Certificate, then you need to click the Add button and then paste your Certificate within the textbox titled as Bundle (Optional).
- In order to complete the action in case of Linux Hosting, the Web Server needs to be restarted. Random restarts affect other services running on the Server. In order to avoid this, the Server has been scheduled to restart at intervals of 20 minutes. Hence, certificate installation might take upto 20 minutes for completion.
- If you have purchased a Digital Certificate through Trillium Internet, then you need to install the thawte Cross Root CA and Intermediate CA together as a CA Bundle. 8

Login to your Control Panel, Search for the domain name for which you have purchased this Windows Web Hosting Order and go to the Order Information view. 9
Click the Manage Web Hosting link.
In the Menu, point to Manage Website -> Intermediate CA Certificates -> Add Certificate
Paste the Intermediate CA Certificate in the textbox.
Click the Add button to submit it.

Note
When you paste your Intermediate CA Certificate, it is essential that you copy the certificate without any leading, trailing or intermediate spaces. Any spaces in your certificate would cause failure in the installation.

If you have purchased a Digital Certificate through Trillium Internet, then you need to install the thawte Cross Root CA and Intermediate CA together as a CA Bundle. 10